- Terms of Trading:
During the time of deposit, bank service charge is incurred while doing payment either via bank transfer or credit card.
Agent Name: Nepal Sanctuary Treks Pvt Ltd
Deposit Required: Yes
Payment Terms: Payment must be received in advance.
Payment Method: Payment to be sent by direct telex transfer or by banker’s draft. The cost of transfer charges to be borne by the sender.
By Bank transfer into our account – please mail to:
Nepal Bank Limited, Head office
New Road, Kathmandu, Nepal.
A/C # US$: 00200100497844000001
Nepal Sanctuary Treks (P.) Ltd
Swift code: NEBLNPKA
Nepal Sanctuary Treks (P.) Ltd., Chundevi-4
PO Box 5493, Kathmandu, Nepal.
Notes: All transfers are to be paid by the Paying Agent. Please email or fax your remittance advice and breakdown of payment to our Accounts department.
Tel: +977 -1 -4426721, 4431610, 4434542
Any quotation provided by Nepal Sanctuary Treks and Sanctuary Tours are subject to amendment should suppliers amend their rates prior to the commencement of the tour. Nepal Sanctuary Treks and Sanctuary Tours Pvt. Ltd. reserve the right to make such changes, alter or omit any part of the itinerary as the situation demands.
Nepal Sanctuary Treks, while undertaking treks, tours, rafting, transportation, hotel accommodation and other services only act as an agent on the clear understanding that they shall not be, in any way responsible or liable for any accident, damage, loss, delay or inconvenience caused in connection with the travel facilities arranged by the Companies, its employees or agents all bookings are accepted and executed with utmost care, yet no responsibility is undertaken for any change or deviation on account of factors beyond control. In addition, we do not bear responsibility to cover public liability insurance as per Nepal Act.
- Flight delays and Change in Itinerary:
Nepal Sanctuary Treks are not responsible for the rerouting of the itinerary due to flight and/ or bus cancellations, unexpected obstacles like unfavorable weather condition, political unrest or natural calamities. Any additional expenses necessitated by such an event will be borne by the client/s.
- Incomplete Trip:
The paid amount will not reimburse for any unused portion of the trip if you leave your trip by any cause.
- Nepal Passport and Visas:
All clients must have l passport and Visa which is valid up to 6 months from the issued date. The cost for Visa is client’s responsibility.
- Personal belongings:
Our trek leaders and supporting staffs is committed to deliver the best services and safety. However, we cannot hold the responsibility in case of loss of your personal belongings. So, we advise our client to keep their belonging safely.
- Travel Insurance:
We suggest client to cover by travel, medical, health and other types of insurance beforehand. Before joining our trips the insurance must comprise medical coverage, helicopter rescue and ambulance services.
- Cancellation and Refund terms:
If you cancel any of your trips that have been booked with us then Notice of trip cancellation must be sent in writing & refunds will be made as follows:
For trekking, tours and other excursion:
- 30 days before trip departure: 90% will be refund of your total payment.
- 15-30 days before trip departure: 70% will be refund of your total payment
- Less than 15 days before trip departure: 20% will be refund of your total payment.
- No shows: No refund
Expedition and Peak climbing:-
- 6 weeks before trip departure: 50 % will be refund of your total payment,
- 3 weeks before trip departure: 30 % will be refund of your total payment.
- 3 weeks or less before trek departure: No refund.
- No shows: no refund
“UNDER NO CIRCUMSTANCES REFUNDS WHATSOEVER WILL BE ENTERTAINED ONCE THE TRIP IS LAUNCHED & ABORTED OR FOR UNUSED SERVICES.